Privacy Policy

When you submit an enquiry we collect the details you provide: your name, email address, phone number, property postcode and any information you choose to share about your property and energy usage.

Your details are used to respond to your enquiry, prepare a quote and, where relevant, arrange an installation. We do not sell your personal information.

Enquiry records are stored securely and are only accessible to authorised Arise Energy team members who need them to respond to your request.

We may share the minimum information required with installation partners, accredited installers or finance providers where that is necessary to deliver a service you have requested.

We only contact you about your enquiry or with information you have asked for. You can ask us to stop contacting you at any time.

You can request access to, correction of, or deletion of the personal information we hold about you by contacting our team using the details on the contact page.